Privacy Policy

100cuci co Privacy Policy – Protecting Your Data

At 100cuci co, your privacy is our priority. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 January 2026 | Compliant with Malaysian PDPA 2010

100cuci co's Data Protection Commitment

Six core principles that underpin our approach to privacy and personal data protection for Malaysian users

SSL 256-bit Encryption

All data transmitted between your device and our servers is 100cuci co protected with 256-bit SSL encryption technology, ensuring your personal and financial information remains secure at all times.

No Data Selling

100cuci co never sells, rents, or discloses your personal data to third parties for marketing purposes without your explicit consent. Your data belongs to you.

PDPA 2010 Compliance

All data collection and processing operations at 100cuci co operates in full compliance with the provisions of the Malaysian Personal Data Protection Act 2010 currently in force.

User Data Controls

You have the full right to access, correct, transfer, or request the deletion of your personal data from 100cuci co at any time through your account settings.

Secure Data Storage

User data 100cuci co stored in data centres equipped with high-grade physical and digital security, with regular backup systems in place to prevent data loss.

Breach Notification

In the event of any security incident involving user data, 100cuci co committed to notifying affected users within the timeframe stipulated by Malaysian law.

Key Summary: 100cuci co values your privacy. We only collect data that is strictly necessary, we do not sell your information to third parties, and you always retain full control over your own personal data. This policy takes effect from 1 January 2026.
1

Introduction

Welcome to the Privacy Policy page 100cuci co. This document explains in detail how Malaysia's leading online Sports Betting and casino platform handles your personal information with full transparency and responsibility.

100cuci co is an online entertainment platform offering sports betting (football, badminton, tennis), Live Casino, slots, lottery, and e-sports services to Malaysian users aged 18 and above. In providing these services, we collect and process certain personal information from users to ensure a safe, seamless, and personalised experience.

This Privacy Policy applies to all users who access the 100cuci co, our mobile app, or interact with any of the services we offer. By registering or using the 100cuci co, you agree to the terms set out in this Privacy Policy.

If you disagree with any part of this Privacy Policy, please stop using our platform and contact our support team to close your account. We encourage you to read this document carefully and reach out to us if you have any questions or concerns.

2

Information Collected

100cuci co collects various categories of personal information depending on the nature of your interaction with our platform. The table below summarises the types of data we collect and their purposes:

Data Category Examples of Information Requirements
Identity Data Full name, MyKad/passport number, date of birth, gender Required
Contact Data Email address, phone number, residential address Required
Financial Data Bank account number, bank name, e-wallet details (Touch 'n Go, GrabPay, DuitNow) Required for transactions
Transaction Data Deposit history, withdrawals, betting records, total winnings Required
Technical Data IP address, device type, web browser, operating system, device ID Automatic
Usage Data Pages visited, session duration, clicks, gaming preferences Automatic
Communication Data Support chat records, emails, user feedback Where applicable
KYC Data Copy of identity document, verification selfie, proof of address For the first withdrawal

We do not collect any information beyond what is necessary to provide our services. All sensitive data, such as financial information, is stored in encrypted format and cannot be accessed without authorised permissions.

3

How We Collect Data

100cuci co collects your personal information through the following channels:

  • Account Registration: Information you provide directly when registering a new account on the platform 100cuci co, including name, email address, and phone number.
  • Platform Usage: Data automatically generated when you browse the website or use the mobile app 100cuci co, such as technical data and usage data.
  • Financial Transactions: Information shared through third-party payment gateways such as FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and DuitNow when you make a deposit or withdrawal.
  • KYC Verification: Identity documents you voluntarily upload to fulfil identity verification requirements prior to your first withdrawal.
  • Support Communications: Information you share when interacting with our customer support team 100cuci co via live chat or email.
  • Cookies & Tracking Technologies: Data collected automatically through cookies, web beacons, and similar tracking technologies when you use our platform.
  • Third Parties: In certain circumstances, 100cuci co may receive additional information about you from identity verification service providers or anti-fraud agencies that we engage.
100cuci co never collects your personal data without your knowledge or consent. All data collection is carried out transparently and in accordance with the purposes stated in this Privacy Policy.
4

Purposes of Data Use

100cuci co uses your personal data solely for legitimate, disclosed purposes. The following are the primary purposes for which your data is used:

  • Account Management: Creating, verifying, and managing your user account on the platform 100cuci co.
  • Transaction Processing: Processing deposits via FPX, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Maybank2u, as well as withdrawals to your bank account in Malaysian Ringgit (RM).
  • Identity Verification (KYC): Meets Malaysian legal requirements relating to anti-money laundering (AML) and user identity verification.
  • Fraud Prevention: Identifying and investigating suspicious activity, including multiple account usage, bonus abuse, and fraud attempts on the platform 100cuci co.
  • Personalise Your Experience: Personalising content, promotions, and game recommendations based on your preferences and usage history on 100cuci co.
  • Service Communications: Sending important notifications relating to your account, transactions, the latest promotions, and platform updates.
  • Analytics & Improvement: Analysing usage patterns to improve our products, services, and user experience 100cuci co on an ongoing basis.
  • Legal Compliance: Meeting the legal and regulatory obligations applicable to the platform's operations 100cuci co in Malaysia.

100cuci co will not use your personal data for any purpose not stated here without obtaining your consent first.

5

Data Sharing

100cuci co does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in certain limited situations, we may share your information with the following parties:

  • Payment Service Provider: Payment gateways and financial institutions that process your deposit and withdrawal transactions, including FPX, Touch 'n Go eWallet, GrabPay, and DuitNow providers.
  • Gaming Technology Providers: Providers of Live Casino, slots, and sports platform software that power the products on 100cuci co. They are bound by strict confidentiality agreements.
  • Identity Verification Services: Third-party KYC providers that assist us in verifying user identities to meet Malaysian legal requirements.
  • Anti-Fraud Agencies: Industry platforms and databases used to identify and prevent fraudulent activity and money laundering.
  • Analytics Services: Analytics tool providers that help 100cuci co understand user behaviour and improve our platform.
  • Authorities: Law enforcement agencies, regulatory authorities, or courts when required to do so under applicable Malaysian law.
All third parties with whom we share data are required to comply with the security and confidentiality standards set by 100cuci co as well as applicable data protection laws. We are not responsible for the privacy practices of third parties that are not formally affiliated with us.
6

Cookies & Tracking Technologies

Platform 100cuci co uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and deliver relevant content. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with 100cuci co – which pages are most popular, where users encounter issues, and so on.
  • Functional Cookies: Remembering your preferences such as language, time zone, preferred odds format, and display settings.
  • Marketing Cookies: Used to display promotions 100cuci co that are relevant to you. You may opt out of these cookies.

You can manage or delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality of the 100cuci co. For more information on how to manage cookies, please refer to the documentation for your web browser.

7

Data Storage & Security

100cuci co implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or disclosure:

  • Data Encryption at Rest: All personal data stored on 100cuci co is encrypted using AES-256 encryption, including financial information and KYC documents.
  • Data Encryption in Transit: All communication between your device and our servers is protected by TLS 1.3 / SSL 256-bit encryption.
  • Strict Access Controls: Only authorised 100cuci co staff with authorised access and a legitimate business need may access users' personal data, and all access is logged for audit purposes.
  • Regular Security Testing: Platform 100cuci co undergoes regular penetration testing and security audits conducted by independent cybersecurity experts.
  • Two-Factor Authentication (2FA): We encourage all users to enable 2FA for an added layer of protection against unauthorised access to their accounts.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts.
While 100cuci co takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for keeping your account password and login credentials safe.
8

User Rights

Under the Malaysian Personal Data Protection Act 2010 (PDPA), you as a user 100cuci co has the following rights regarding your personal data:

Right of Access

Request a copy of all personal data we hold about you.

Right to Rectification

Correcting any inaccurate or incomplete data in your account.

Right to Erasure

Request the deletion of your data, subject to applicable legal obligations.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Portability

Receive your data in a structured format for transfer to another platform.

Right to Restriction

Request that the processing of your data be restricted under certain circumstances.

To submit any request relating to the rights above, please contact our Privacy Officer at privacy@100cucico.com or via the FAQ. We will process your request within 21 business days in accordance with the requirements of PDPA 2010.

9

Children's Data

100cuci co enforces a strict zero-tolerance policy against the use of the platform by individuals under the age of 18. We do not knowingly collect or process any personal information from children or minors under 18 years of age.

Should we discover that personal data of an individual under 18 has been collected without our knowledge, we will immediately take the following steps:

  • Closing the account in question immediately
  • Delete all associated personal data from our systems
  • Returning any deposited funds (where applicable) through the appropriate channels
  • Reporting the case to the relevant Malaysian authorities where necessary
If you suspect that a minor is using the 100cuci co, please report it to us immediately at support@100cucico.com. We value the community's cooperation in ensuring this platform is used responsibly.
10

Third-Party Links

Platform 100cuci co may contain links to third-party websites or services in certain contexts, such as current sports information or league news. This Privacy Policy applies solely to the 100cuci co only.

100cuci co is not responsible for the privacy practices, content, or security policies of any third-party websites you may access through those links. We encourage you to read and understand the Privacy Policy of each website you visit individually.

11

Cross-Border Data Transfers

In the course of its operations, 100cuci co may need to transfer your personal data to servers or service providers located outside Malaysia, particularly in the context of cloud computing services, gaming technology, and international payment processing.

All such data transfers are carried out in compliance with the Malaysian PDPA 2010 and only to destinations or recipients that provide a level of data protection equivalent to Malaysian standards. 100cuci co ensure that all cross-border data transfer agreements contain adequate data protection clauses.

12

Data Retention Period

100cuci co only retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Malaysian law:

  • Active Account Data: Retained for as long as your account is active, plus any additional period required by law after account closure.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysian legal requirements relating to financial institutions and anti-money laundering.
  • KYC Documents: Retained for the duration of the active account and a minimum of 5 years after account closure, in accordance with regulatory requirements.
  • Communication Logs: Support chat records and emails are retained for 2 years for dispute resolution and service improvement purposes.
  • Technical & Log Data: System logs and technical data are retained for a maximum of 12 months for security and debugging purposes.

Once the retention period expires and there is no legal requirement to keep it, your data will be securely deleted or anonymised using industry-recognised methods.

13

Privacy Policy Amendments

100cuci co reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any significant amendments through:

  • Email notifications sent to the address registered with your account 100cuci co your
  • A prominent notice on the platform's homepage 100cuci co
  • A pop-up notification upon your next login

The effective date of the latest version of this Privacy Policy will always be displayed at the top of this document. Continued use of the 100cuci co after the amendment's effective date will be considered as your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy page periodically to stay informed about how 100cuci co protect your personal information.

14

Contact the Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or the handling of your personal data by 100cuci co, please contact our Privacy Officer through the following channels:

  • Privacy Email: privacy@100cucico.com
  • General Support Email: support@100cucico.com
  • Live Chat: Available 24 hours a day, 7 days a week via the 100cuci co

We are committed to responding to all privacy-related enquiries within 3 working days and resolve any complaints within 21 business days in accordance with Malaysia's PDPA 2010 requirements.

You also have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) if you believe that 100cuci co failing to comply with the Personal Data Protection Act 2010 in the handling of your personal data.
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